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Troubleshooting

Error: Workspace already in use.

  1. Close the app.
  2. Go to your workspaces's folder and delete the bomist.slock file under the db folder.
  3. Open the app and you should be good to go.

Why did it happen?

The app creates this "soft lock" file to ensure you don't access your Local Workspace from different computers at the same time. Doing so, and since there's no syncing mechanism (unlike on the Team Workspaces), could result in data being corrupted. The app would normally remove that file when closing the workspace or the app, but in cases where the app closes unexpectedly (power loss or crash) that file might still be present, hence the need to manually delete it.

Opening CSV files in Microsoft Excel

Unlike some spreadsheet apps (e.g. Google Spreadsheets or LibreOffice Calc), Microsoft Excel doesn't seem smart enough when simply opening a CSV file, as it might not detect neither the CSV delimiter nor the text encoding (UTF-8) being used in the file. To open CSV files in Microsoft Excel, create a blank file and then use the Data > From Text/CSV menu instead:

This will bring up a dialog that lets you pick or confirm both the encoding as well as the delimiter that should be used to parse data: